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FAQs

How do I contact Customer Services?
Email is the best way to reach us, cs@merchaverse.io.

Where is my order confirmation?
Once you’ve placed an order with us you’ll receive an order confirmation via email to the address provided. 

What payment methods do you accept?
We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal, Amazon Payments, and Apple Pay and Crypto.

Do you sell gift cards?
No, we don’t sell gift cards.

Can I track the status of my order?
Yes, you can. Along with your order confirmation, once your order has been shipped, a tracking number will be sent over to you so you can track your order

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